Terms & Conditions

These terms and conditions govern your use of metaliving.nz online store. By placing an order, you agree to and are bound by these terms. If you are unwilling to comply with these terms then you may not use metaliving.nz store.

 

PRICING AND PAYMENT

All prices on the meta online store are given in New Zealand Dollars exclusive of delivery costs.

We accept payment by credit card, Paypal and Bank Transfer. Credit card payments are processed by Shopify Payments. No card details are stored by Shopify Payments. 

Please see the shipping section for more information about delivery costs and delivery dates.

AVAILABILITY

All items are subject to availability. We generally operate on a made-to-order basis. We will inform you as soon as possible if the goods you have ordered are not available.   

CANCELLATIONS

Once an order has been placed you are welcome to cancel or make order adjustments within 2 days (48 hours) of the date of your order. E.g. ordered on 3 Apr 3.30pm, adjustments must be notified by 5 Apr 3.30pm.   

CONTENT ACCURACY AND COPYRIGHT

We take every care to ensure that the descriptions and specifications of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Prices on the site are current at the time of display and subject to variation without notice. We will do our best to display accurate descriptions and pricing but are unable to warrant the site be error-free. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the products on this website.

All content in the form of photography, copywriting, and graphic design on the meta website is exclusive copyrighted property of Global Good Limited. Unsolicited use of this content without prior approval is prohibited, all rights reserved.

PRIVACY AND SECURITY

We are committed to protecting our customer’s privacy. We will never distribute any personal information to third parties under any circumstance, including those who subscribe to our mailing list. The information we collect is used solely to process your order and stay in touch with you.

Joining the meta mailing list is optional, although recommended. It will allow us to keep you up to date with the latest info including what’s new and our pre-order dates. If you have signed up to our mailing list and would like to unsubscribe simply email us with unsubscribe in the subject area, and you will be removed immediately.

E-GIFT CARD TERMS & CONDITIONS

  • Your E-Gift Card may only be used to make purchases via metaliving.nz
  • Your E-Gift Card may only be used to make purchases up to the initial E-Gift Card value or the remaining E-Gift Card Value. If you wish to make a purchase for an amount that exceeds the E-Gift Card value or the remaining Gift Card value, you must pay the excess using another payment method.
  • No change will be given for any remaining E-Gift Card value. The remaining E-Gift Card value may be used in whole or part against future purchases until the E-Gift Card expires. 
  • Goods that are purchased solely, or in part with an E-Gift Card may be exchanged or returned subject to Meta Living's exchange and returns policy.
  • Meta Living E-Gift Cards are not legal tender, account cards, credit or debit cards. You cannot obtain any cash advance with your E-Gift Card, redeem your E-Gift Card for cash or receive any portion of the remaining E-Gift Card value in cash.